After a scam, time matters

Stop the loss. Preserve the evidence. Take the next step with clarity.

Support for victims of online fraud, fake investments, impersonation scams, romance-investment schemes, and related financial deception. We help organize payment trails, messages, accounts, and platform evidence into a clear case file.

No guaranteed recovery. We never request payment passwords, one-time codes, or control of your accounts.

No “100% recovery” promises

Recovery depends on timing, evidence, the money trail, and action by authorized institutions.

No hacking or illegal access

We do not break into accounts, steal data, or privately control disputed funds.

No sensitive credentials

We never ask for payment passwords, one-time codes, or full banking credentials.

We do not replace law enforcement

Freezing, investigation, seizure, and restitution are handled by authorized bodies.

Common scam types

Identify the pattern.
Organize the evidence.

Different scams leave different payment trails and evidence. When submitting your case, include the transfer dates, amounts, recipient accounts, platforms used, and whether the other party is still reachable.

01

Fake Investments

Fraudulent stock groups, crypto, forex, or “private opportunities” that allow small withdrawals before demanding more deposits, taxes, or verification fees.

02

Customer Service Impersonation

Fake refunds, subscription cancellations, or travel changes used to trigger screen sharing, app downloads, loans, or transfers.

03

Romance-Investment Scams

A relationship is built before the victim is directed to a fake investment, gambling, or purchasing platform and pressured to add funds.

04

Task and Rebate Scams

Small early commissions create trust, followed by repeated advance payments, bundled tasks, or fake account-unlocking fees.

05

Loan and Credit Scams

Low-interest loans or credit repair offers used to collect deposits, verification charges, turnover fees, or release payments.

06

Authority or Executive Impersonation

Fear or trust is used to demand secrecy and urgent transfers to a “safe account” or a person posing as an official, employer, or relative.

How we help

Turn a confusing experience
into a verifiable case file.

We provide information organization and general recovery-path support. We do not replace police reporting, investigation, or legal representation. Litigation and cross-border recovery may require a qualified lawyer.

Contain the Loss

Stop further payments or remote access, protect exposed accounts, contact financial institutions, and report the incident.

Preserve Evidence

Arrange messages, calls, links, apps, orders, recipient accounts, transaction records, and device information by time.

Build the Case File

Create an event timeline, payment schedule, subject list, and evidence index that reduces omissions and repeated explanations.

Follow Up Lawfully

Organize supplemental materials and track police reports, platform complaints, bank communications, and legal consultations.

Case reviews

The story matters.
The evidence trail matters more.

Open each case to review the evidence priorities and response steps. Reporting, freezing, restitution, and any recovered amount are determined by authorized institutions based on the facts of each case.

To protect privacy, identifying information has been removed and non-material details have been combined. These cases explain the working method and do not promise the outcome of any individual matter.

CASE 01Repeated deposits into a fake investment platformMultiple social accounts, platform records, and recipient accountsFile organized
What happened

The victim joined an investment group, withdrew a small early return, then was told to pay additional “tax” and account verification charges.

Key evidence

Full message exports, invitation links, app details, every transaction record, support accounts, and failed-withdrawal screens.

Support provided

Organized the payment timeline and recipient list, prepared a report narrative and evidence index, and preserved bank and platform communications.

CASE 02Fake support agent requested screen sharingPayment accounts, banking information, and device access were exposedLoss contained
What happened

The caller claimed to cancel a subscription, requested screen sharing, and directed the victim through online banking and several lending apps.

Key evidence

Caller numbers, meeting-app logs, text alerts, bank records, loan agreements, installed apps, and permission screenshots.

Support provided

Ended remote access, contacted relevant institutions, secured exposed accounts, and documented the exact timing of transfers and loans.

CASE 03Romance scam followed by crypto investment pressureCross-platform contact, multiple transfers, and a secondary recovery scamEvidence supplemented
What happened

After building emotional trust, the scammer promoted an investment platform. When withdrawals failed, a second party demanded a recovery fee.

Key evidence

Dating profiles, messages, wallet addresses, transaction hashes, platform domains, funding routes, and secondary recovery contacts.

Support provided

Separated the two scam stages, organized the digital-asset trail, supplemented the police file, and stopped further recovery-fee payments.

Evidence checklist

Keep the originals. Preserve the context.

Retain the original device and complete records whenever possible. Do not edit, combine, or rewrite messages, and avoid screenshots that remove important context.

Identity and accountsUsernames, phone numbers, group chats, support accounts, and profile pages.
Payments and ordersStatements, payment orders, recipient accounts, timestamps, and reference numbers.
Platforms and linksURLs, app names, download sources, QR codes, domains, and page captures.
CommunicationsMessage exports, call logs, voice notes, emails, and representations made by the other party.
Devices and permissionsRemote-control tools, screen sharing, suspicious apps, and permission records.
Reports and follow-upBank contacts, platform complaints, police receipts, and supplemental submissions.
!

Beware of secondary “recovery” scams

Stop and verify anyone claiming to have hackers, insider contacts, or a special freezing channel—especially if they demand an advance release fee, deposit, tax, or guarantee full recovery. Never provide banking credentials, payment passwords, one-time codes, or remote account access.

Frequently asked questions

Clear expectations
from the beginning.

Timing and outcomes vary by case. Prompt reporting and evidence preservation may help, but no private organization should guarantee a specific recovery date or amount.

Can you guarantee that my money will be recovered?

No. Freezing, restitution, litigation, and recovery depend on the payment trail, evidence, jurisdiction, official handling, and the responsible party’s assets. We do not guarantee results.

Do I still need to report the scam after submitting this form?

Yes. This form does not replace a police report. If the scam has just occurred, stop all transfers, contact your bank or payment provider, and report it to the appropriate authority immediately.

I already filed a report. What can you still help with?

We can help organize the event timeline, payment schedule, scam accounts, electronic-evidence index, and supplemental materials so the case can be explained clearly and followed consistently.

Do you need my banking password or verification code?

No. Never provide these to anyone. Do not enter payment passwords, one-time codes, full banking credentials, or other information that directly controls an account.

What should users in mainland China do?

Call 110 or visit the local public security authority if you have been scammed. The 96110 line is primarily for anti-fraud warnings and prevention inquiries and does not replace an emergency police report.

Submit your case

Start with what happened.

Leave a reliable contact method and briefly describe the scam type, transfer dates, and amount involved. Do not enter payment passwords, one-time codes, or full identity numbers.

Information should be collected only to the extent necessary to review the inquiry. The service operator must maintain an appropriate privacy policy, retention period, access controls, and deletion process.

If a transfer has just occurred, contact your bank or payment provider and the appropriate police or fraud authority before completing this form.

Important: TIANSHI Rights Support is not a police, court, prosecutorial, banking, or government body and does not represent itself as one. This page provides information organization and general recovery-path support; it is not a result guarantee or case-specific legal opinion. If you are in immediate danger or have just transferred funds, contact your local police and financial institution. For mainland China users, call 110 to report fraud; 96110 is primarily used for anti-fraud warnings and prevention inquiries and does not replace a police report. Sources: Sichuan Public Security guidance, Guangdong Government 96110 notice, and China's Anti-Telecom and Online Fraud Law.

Submit Your Case →